In Touch Games Casinos Sister Sites 2026
In Touch Games Limited was a Halesowen-based mobile casino operator that once ran brands including mFortune, PocketWin, Mr Spin, Dr Slot, Cashmo and Bonus Boss, but the company surrendered its UK Gambling Commission licence in September 2023 and its network of casinos is now closed to UK players.
In Touch Games Limited is closed
Written by Alex MorrisLast updated 18th July 2026, added an archived homepage screenshot, brand-by-brand records with links to our individual reviews, a company retrospective and an aftermath section
In Touch Games Limited operated some of the best-known mobile casino, sports betting and eGaming platforms in the UK. Founded in 2001 and based in Halesowen in the West Midlands, the company built its reputation on pay-by-mobile billing and native app casino games, and at its peak it was one of the UK’s biggest independent casino network operators, with millions of registered users across its various brands.
The company’s flagship product, mFortune, launched in 2007 and became one of the best-known mobile casinos in the UK, regularly advertised on British television. In Touch Games followed it with PocketWin in 2010, then Mr Spin in 2016 and Dr Slot in 2018 as its first mobile-only casino brands, before adding Cashmo, Casino 2020, Bonus Boss, Jammy Monkey, Slot Factory and Spin247, among others, taking its total roster to well over a dozen sites sharing one UKGC licence.
What happened to In Touch Games
The UK Gambling Commission suspended In Touch Games Limited’s licence on 1 September 2023 over suspected failings around money laundering controls, fair and transparent terms, and reporting of key events. The company surrendered the licence days later, on 5 September 2023, ending its authorisation to offer gambling to UK customers.
A handful of brands, including mFortune, PocketWin and Jammy Monkey, continued operating for a time under a different operator, Viral Interactive Limited (UKGC licence 42739), which had picked them up after the collapse of In Touch Games. That arrangement was also short-lived: Viral Interactive exited the UK market and closed the whole network, including those revived brands, by November 2024. Other former In Touch Games brands, such as Spin247, were picked up by unlicensed offshore operators and are no longer authorised for UK players at all.
Former In Touch Games brands
mFortune, PocketWin, Mr Spin, Dr Slot, Cashmo, Bonus Boss, Jammy Monkey, Slot Factory, Casino 2020, Mad Slots and Spin247 all traded under In Touch Games Limited’s UKGC licence at various points. None of them remain live, UK-licensed brands of In Touch Games Limited today – the network has fully closed, and where any of these names still appear online, they are operated by a different company or are not accessible to UK players.
In Touch Games Review – July 2026 (Closed Operator)
mFortune’s homepage as archived in June 2023, months before the licence surrender: in-house slots such as Chicago Boss front and centre, with the pay-by-mobile billing that defined the whole In Touch Games network.
What separated In Touch Games from the white-label crowd was that it was genuinely a games company. Nearly everything on its casinos, Chicago Boss, Buster Safe, The Last Element and dozens more, was designed and built in-house in the West Midlands rather than licensed from NetEnt or Pragmatic Play, which meant its titles existed nowhere else on the internet. Add pay-by-phone-bill deposits, small minimum stakes and shared progressive jackpots that ticked over £500,000, and the group had a product aimed squarely at casual mobile players that the bigger platforms never quite imitated. That is also why its collapse stung: when the licence went, the games themselves effectively vanished from the UK market with it.
The brands, and where each one stands
We keep individual records for the network’s main names, each covering that brand’s history and its status after the shutdown. mFortune was the 2007 flagship and TV-advertised bingo-and-slots casino; PocketWin followed in 2010 with the same in-house catalogue in a different wrapper. Mr Spin (2016) and Dr Slot (2018) were the mobile-only pair, while Cashmo, Bonus Boss, Jammy Monkey and Casino 2020 filled out the roster’s later years. Spin247 is the cautionary tale of the group: after the collapse its name was picked up offshore, so anything trading as Spin247 today has no UK licence and no connection to the original operation. None of these pages will point you to a live UK casino, because there is none to point to; they exist to answer the searches the brands still generate.
How the collapse unfolded
The end came in four beats. First, years of mounting compliance friction: the Commission had already taken action three times, with a £2.2 million settlement in 2019, a £3.4 million fine in 2021 and a £6.1 million fine in January 2023, each for social-responsibility and money-laundering-control failings, making the company a fixture of the regulator’s enforcement reports. Second, the abrupt suspension of licence 2091 on 1 September 2023, which froze the entire network overnight. Third, the surrender of that licence on 5 September 2023, which converted a suspension into a permanent exit. Fourth, the aftermarket: Viral Interactive Limited briefly revived mFortune, PocketWin and Jammy Monkey under its own licence, then exited the UK itself and closed everything by November 2024, extinguishing the last legitimate traces of the network.
What happened to player balances and data
During the September 2023 shutdown window, customers were emailed instructions for withdrawing outstanding balances, and because the failure was regulatory rather than an insolvency, funds were paid out rather than trapped in administration. The unclaimed edge cases, dormant accounts, prize-draw credits, loyalty points, simply lapsed, and the in-house progressive jackpots were never won down. Account data followed the brands to Viral Interactive for the revived trio, then died with that operator’s 2024 exit. Anyone still holding an old In Touch Games login should treat it as defunct and be wary of any site inviting them to “reactivate” it, since no legitimate successor exists.
In Touch Games at a glance
| Item | Record |
|---|---|
| Company | In Touch Games Limited, Halesowen, West Midlands (founded 2001) |
| Licence | UKGC account 2091, suspended 1 September 2023, surrendered 5 September 2023 |
| Main brands | mFortune, PocketWin, Mr Spin, Dr Slot, Cashmo, Bonus Boss, Jammy Monkey, Casino 2020, Slot Factory, Spin247, Mad Slots |
| Signature features | In-house game studio, pay-by-mobile billing, shared in-house progressive jackpots |
| Earlier enforcement | £2.2m settlement (2019), £3.4m fine (2021), £6.1m fine (January 2023) |
| Aftermath | Three brands briefly revived by Viral Interactive (42739); all closed by November 2024 |
| Status today | No UK-licensed successor; offshore reuse of brand names is unaffiliated |
For readers mapping the wider market, the contrast with the operators that absorbed this audience is instructive: multi-skin platforms like Jumpman Gaming and consolidated groups like LeoVegas Gaming PLC now dominate the casual-mobile niche In Touch Games built, under far heavier compliance regimes than the one it failed.
In Touch Games Limited FAQ
Is In Touch Games Limited still operating?
No. In Touch Games Limited’s UKGC licence (account 2091) was suspended on 1 September 2023 and surrendered on 5 September 2023, and its casino network has been closed to UK players since.
What casinos did In Touch Games Limited operate?
Its brands included mFortune, PocketWin, Mr Spin, Dr Slot, Cashmo, Bonus Boss, Jammy Monkey, Slot Factory, Casino 2020, Mad Slots and Spin247, all sharing the same UKGC licence.
Can UK players still use former In Touch Games sites?
No. The network closed permanently after the licence was surrendered. A few brands briefly continued under Viral Interactive Limited, but that operator also exited the UK market and closed those sites by November 2024. Any site trading under a former In Touch Games brand name today is not the original UKGC-licensed casino.
Why did In Touch Games Limited lose its licence?
The UK Gambling Commission suspended the licence over suspected failings around anti-money-laundering controls, fair and transparent terms, and reporting of key events, and In Touch Games surrendered it rather than contest the suspension.
Did players get their money back when In Touch Games closed?
Broadly yes. The 2023 shutdown was a licence surrender rather than an insolvency, so customers were emailed withdrawal instructions and outstanding balances were paid out during the wind-down, though dormant credits and loyalty points lapsed.
Had In Touch Games been fined before losing its licence?
Yes, three times: a £2.2 million settlement in 2019, a £3.4 million fine in 2021 and a £6.1 million fine in January 2023, all for anti-money-laundering and social-responsibility failings. The September 2023 suspension and surrender followed the same categories of concern.
Bottom line
In Touch Games Limited built one of the UK’s largest independent mobile casino networks over more than two decades, but its story ended with a licence suspension and surrender in September 2023. Anyone researching mFortune, PocketWin, Mr Spin, Dr Slot or the operator’s other former brands today should treat In Touch Games Limited as a closed, historical operator rather than a live option.
