Contact Us

Please use our contact form below to speak to us. If you want to reach out to us via snail mail you can send post to us at All Sister Sites – Popeshead Court Offices, Peter Lane, York, YO1 8SU, United Kingdom.

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    What to contact us about

    The quickest route to the editorial team is the form above, and we read everything that comes through it. The messages we can act on fastest are corrections (an out-of-date bonus, a casino that has closed or changed hands, a licence detail that no longer matches the UK Gambling Commission register), requests for us to review a casino or sister-site network we have not covered yet, and complaints about anything we have published. General questions about how the site works are welcome too; our How We Review Casinos page answers most of them.

    Corrections and complaints about our content

    If you believe something on this site is wrong, tell us which page and what the issue is, and include a source if you have one. We verify every reported error against the Gambling Commission public register and the casino’s live website, and where we have got something wrong we correct the page promptly and update its review date. If your complaint is about the tone or fairness of a review rather than a factual point, we will still read it properly and reply, though we will not change a verdict just because an operator or a fan of the brand disagrees with it.

    Complaints about a casino

    We are an independent review site, not a gambling operator, so we cannot access your casino account, release a withdrawal or resolve a dispute on your behalf. If you have a problem with a casino, raise it with the operator’s own support and complaints process first, and if that fails, escalate it to the site’s listed Alternative Dispute Resolution provider. You can also report an operator directly to the Gambling Commission, which regulates every legally operating gambling business in Great Britain.

    If gambling is causing you harm

    If the issue is not one casino but gambling itself, please put help before any complaint. GambleAware offers free, confidential support and runs the 24-hour National Gambling Helpline on 0808 8020 133, and GamStop lets you self-exclude from all UK-licensed gambling websites in a single step. Both services are free, and using them is the single best move if gambling has stopped being fun. All content on this site is for over-18s only.