Mad Casino Sister Sites

The Mad Casino sister sites include Betzter and Winzter. The casinos are owned by Softon Ltd of Cyprus.

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Bonus TermsUKGC Brand. 18+. Min dep £10. 35x WR applies to match up bonus. 100 spins splits to 20 spins a day for 5 days. Terms and Conditions apply.

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Bonus TermsNew UK based customers only. You must opt in (on registration form) & deposit £20+ via a debit card to qualify. Welcome Bonus: 100% match up to £100 on 1st deposit. 50x wagering applies. No wagering requirements on free spin winnings. Full Terms

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Bonus TermsUKGC Brand. 18+. Min dep £10. 35x WR applies to match up bonus. 100 spins splits to 20 spins a day for 5 days. Terms and Conditions apply.

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Bonus TermsNew players only, £10 min fund, £200 max matchup bonus, free spin wins credited as bonus, 65x wagering requirements, max bonus conversion to real funds equal to lifetime deposits (up to £250), full T&Cs apply

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Bonus TermsNew players only, £10 min fund, £200 max matchup bonus, equal to lifetime deposits (up to £250), full T&Cs apply

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Bonus TermsUKGC Brand. 18+. Min dep £10. 35x WR applies to match up bonus. 100 spins splits to 20 spins a day for 5 days. Terms and Conditions apply.

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Bonus Terms18+ New players only. See Casino for terms

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Bonus TermsNew players only. 18+. Minimum deposit: £10. 35x Wagering requirement applies to match up bonus. Spins credited in specific games. Spins expire after 24 hours. Wagering requirement applies to spins. Terms and Conditions apply.

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Bonus TermsNew players only, £10+ fund, free spins won via Mega Reel, 65x WR, max bonus equal to lifetime deposits (up to £250), T&Cs apply

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Bonus Terms1st, 2nd and 3rd ever deposit: spin wheen and win up to 10X your deposit amount (£2,000 max bonus, 65x WR, max £250 bonus equal to lifetime deposits T&Cs apply

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Bonus TermsUKGC Brand. 100% up to £50 Welcome bonus on 1st deposit. Min deposit £10 with 35x WR. 18+ only. See Mr Mega for full T&C's.

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Bonus Terms18+ New players only. See Casino for terms

Mad Casino Sister Sites 2025

Betzter

Betzter waltzes into the online gambling world dressed like it’s just left a nightclub at 4am: loud colours, sharp suit, and very keen to make an impression. There’s a definite ‘look at me’ swagger in the design, with casino slots rubbing shoulders with sports betting as if they’ve always shared a flat. It’s all been tidily stitched together, mind you—none of that clunky, “pick a side” nonsense. If you’re on your phone, it’s a breeze: menus glide, pages pop up without a cough, and you can flick between games and bets like you’re swiping through a dating app. Bonuses come in like waves at a pebbled beach—deposit matches, free spins, a cheeky reload here and there—but you’ll want to glance over the fine print, because the wagering requirements have a tendency to linger like an unwanted guest.

Betzter lives under the same roof the Mad Casino sister sites and their various cousins, and it’s got a definite need for speed. You can bounce from betting on a match to throwing chips at a blackjack table without breaking stride. Payment options are broad, including crypto for those who like their money fast and barely traceable, but cashing out can occasionally resemble a slow-motion heist: everything’s fine until they ask for your ID and suddenly it’s a waiting game. The support team gets mixed notices—some reckon they’re quick off the mark, others have had to do the digital equivalent of shouting into the void. Still, it’s a slick, unapologetically energetic platform aimed at players who like their gambling like they like their coffee: strong, fast, and slightly dangerous. Just don’t forget to read the rules before you play the game.

Winzter

Winzter doesn’t so much welcome you in as blast the doors open, shove a bonus in your hand, and yell “GO!” in your face. It’s all neon lights and twitchy animations, a sort of Vegas-by-way-of-video-game fever dream that’s clearly had too much sugar. The whole thing’s designed to feel fast—load times are brisk, banners slide in like they’re on a catwalk, and if you sit still for five seconds, the site’s already moved on. They front-load the experience with a triple-whammy welcome offer, then keep the dopamine hits coming with prize drops, tournaments, and a loyalty ladder that climbs quicker than you can say “just one more spin.”

Winzter’s another limb on the Mad Casino sister sites hydra, though it shouts a bit louder than its siblings. Everything’s very in-your-face, very now, which some will love and others might find a touch exhausting. While the site design is top-tier and there’s no shortage of things to click, there are drawbacks lurking behind the glitter: withdrawal limits could charitably be described as tight, and the lack of proper EU regulation will raise eyebrows for those who prefer a sturdier safety net. Still, if you’re not the cautious sort and like your online casinos served with flashing lights and relentless momentum, Winzter delivers the goods. Just don’t say you weren’t warned when the T&Cs start nipping at your heels.

Mad Casino News

4th October 2025: If 98% of the reviews of an online casino on Trustpilot are 1-star and most contain the word ‘scam’, you have the beginnings of a branding problem – and Mad Casino is facing that issue right now. The Trustpilot pages have started looking less like customer feedback and more like a support group for people trying to get their withdrawals processed. One bloke’s been waiting since early September, another says he’s been promised a response five separate times and still heard nothing, while someone else reckons the live chat disconnects the second you mention anything awkward. They’re hardly subtle about it either. Between the repeating scripts and missing emails, it’s all started to feel a bit farcical. Players keep reporting the same story on loop: once you win, suddenly there’s a backlog, your docs are out of date, or they need a utility bill from the Ice Age before they can consider releasing your funds.

There’s even one user claiming to have won over £100,000 before being locked out and refunded his deposits like the whole thing never happened. Others were less ambitious, just trying to get a grand or two out, but even those stories end the same way: endless back-and-forth, no proper help, and withdrawals vanishing into the void. What’s even more bizarre is how many people spotted the signs, saw the reviews, and still pressed deposit. The ones who finally got a response from Mad Casino say it’s just the same recycled message every time, complete with vague promises of managers reviewing the case. We’re not sure what’s keeping new players joining, but it clearly isn’t the payout success stories. More like misplaced optimism or folks who haven’t checked the reviews properly. Either way, feels like déjà vu with extra steps.

Mad Casino Review 2025

Mad Casino doesn’t tiptoe into the market—it charges in waving a giant banner that says “MORE.” Bigger bonuses, crypto in your wallet, and, most notably, none of those pesky rules telling you what you can and can’t do. It’s run by Softon Limited, licenced in Anjouan (a licensing body so obscure it might as well be imaginary), and is part of that growing clique of offshore casinos that promise the moon, provided you don’t mind the occasional pothole on the way. At first glance, it’s all very polished: thousands of games, a built-in sportsbook, support that never sleeps, and more cashback offers and spin-fests than you can shake a digital stick at. But—inevitably—start lifting up the rugs and you’ll find the odd tripwire buried in the small print.

Welcome Offers at Mad Casino

This place really wants you to join. The opening deal is a full-on charm offensive: 200% bonus on your first deposit (up to £500), and then more where that came from over the next four deposits. In total, you could walk away with upwards of £7,500 in bonus funds if you’re the sort who likes to go all in early. And yes, free spins are liberally flung about along the way—Fishin’ Golden Catch and Gates of Olympus being two of the most regularly name-dropped. On paper, it’s an embarrassment of riches. But there’s always a catch: 30× wagering applies across the board, including on your spin winnings, and you can only withdraw up to 10 times your deposit per week from bonus funds. So if you hit big straight away, don’t expect to cash out like a bandit—it’s more of a controlled release, drip-fed with a smile.

Mad Casino is owned by Softon Limited

Softon Limited operates out of Cyprus and has made a habit of churning out white-label casinos like they’re going out of fashion. Mad Casino is one of their shinier offspring, wearing its Anjouan licence like a badge of independence—even if most players would struggle to point to Anjouan on a map. This looser framework means Mad can offer sky-high bonuses, accept crypto, and sidestep the more annoying bits of UK compliance law (thus making itself illegal in the UK). Everything runs off a shared back-end that powers several of Softon’s other sites, so while it’s efficient and scalable, it also means the experience isn’t particularly bespoke. There’s no hand-holding, no red-carpet VIP experience, just a system built to move fast and accommodate as many punters as possible. And while no major red flags have emerged so far, the lack of real accountability or ownership transparency leaves you leaning slightly forward in your chair when money’s on the line.

Other Promotions

Outside the grand entrance of the welcome package, Mad Casino keeps a steady rotation of perks ticking along in the background. There’s a 10% weekly cashback deal that applies to your net losses—refreshingly handed out as real money, not bonus credit, and with no strings attached. Drops & Wins events from Pragmatic Play also make regular appearances, roping in leaderboard chasers and casual spinners alike. There is a token nod to sports fans with a matched-bet offer on your first wager, but if we’re honest, the sportsbook is the side salad to the main meal. Reload bonuses do exist but tend to arrive like uninvited guests: one minute there’s nothing, and the next you’re being offered 75% on your next deposit via an email or a pop-up. No loyalty club in sight, unless you count the vague hope that spending money might someday bring extra perks.

Featured Slots and Games at Mad Casino

Mad Casino’s game library is massive—over 6,000 titles, which is enough to make even the most hardened slot addict raise an eyebrow. It’s the usual suspects in charge: NetEnt, Pragmatic, Microgaming, Red Tiger, NoLimit City, and Play’n GO all present and correct, plus a few oddballs from lesser-known outfits that specialise in crypto-friendly content. Table games are fully stocked, and the live casino section delivers the goods with high-quality streams from Evolution and Pragmatic Play Live. You’ll find blackjack, roulette, baccarat, and the usual game show sideshows like Mega Wheel and Monopoly Live. Betting limits are broad, so whether you’re staking £1 or £1,000, there’s something for you—though high-stakes tables often feel a bit ghostly outside of prime time. It’s the kind of selection that could easily eat up hours without you noticing, which is either a dream or a warning, depending on your temperament.

Deposit and Withdrawal Methods

On the money front, Mad Casino offers a fair mix. Visa, Mastercard, Trustly, Interac, and an impressive crypto roster (Bitcoin, Ethereum, Litecoin, Tether) all make the cut. Deposits are instant, start from £20, and the house doesn’t take a slice, which is nice. Withdrawals are another matter. Processing takes up to 72 hours—although for smaller sums, it’s often faster. The real eye-opener is the £100 minimum withdrawal, which feels steep, especially if you’re playing casually. Add to that the £2,000 weekly and £8,000 monthly limits (unless you’re part of the inner circle, of course), and things start to feel a touch restrictive. Crypto cash-outs are typically quicker but don’t expect the casino to foot the bill for blockchain fees. There’s no PayPal, Skrill, or Neteller, and bank transfers only work for a handful of regions, so players might find themselves reaching for a backup option. KYC is non-negotiable before your first withdrawal and may pop up again if your account starts behaving like it’s trying to flee the country.

Mad Casino Customer Support and Licence

Support is available day and night through live chat and email. Chat is usually fast, with agents appearing within five minutes unless the servers are on fire. Email’s a bit more leisurely—12 to 24 hours for a reply, give or take. The FAQ is serviceable, covering the basics like payment methods, bonus quirks, and responsible gambling reminders. The licence itself is from the Anjouan Gambling Commissioner, which means the rules are… let’s call them flexible. Compared to the UKGC or MGA, this is a very light-touch model. If things go wrong, you’re largely relying on the goodwill of the platform rather than any enforceable protections. Proceed accordingly.

Final Thoughts on Mad Casino

Mad Casino looks great on the surface. Huge bonuses, a mountain of games, smooth performance, and round-the-clock crypto-enabled fun. If you’re the kind of player who enjoys hitting the gas and seeing what happens, it’ll tick a lot of boxes. You’ll never be bored, and you’ll rarely be waiting long for anything—except, perhaps, your withdrawal to clear.

But beneath the shiny veneer lie the usual compromises. Regulation is light, withdrawal terms are strict, and loyalty is a one-way street. There’s value here, no doubt—but it’s aimed squarely at the bold, the adventurous, and the willing-to-wait. If you’re after a stable, softly cushioned experience with guardrails and guarantees, this probably isn’t your casino. If you’re happy to take a few calculated risks in return for outsized rewards, Mad Casino just might live up to its name.

Mad Casino FAQ

What exactly is Mad Casino and who runs it?

Mad Casino opened its doors to the international casino scene early in 2025 (or thereabouts), brandishing quirky “mad” branding that somehow doesn’t feel entirely unhinged. It’s run by Softon Ltd of Cyprus, operating under an Anjouan (Comoros) internet gaming licence, which means it’s not UK-licensed—so you can’t play here legally if that’s where you’re playing from. It sits in an independent space, not tied to massive casino networks, which gives it a kind of “little engine that could” vibe (assuming you don’t mind the odd puff of regulatory uncertainty).

What’s up with the welcome bonus—why is it so eye-catching?

Well, it’s ludicrously large—777 per cent matched across five deposits, potentially totalling up to £7,500 if you’re quite keen; it goes 200 per cent on your first £500, then 150 per cent on your second up to £1,000, and so on. It’s flashy, it’s loud, it’s impossible to miss—like a carnival barker gone wild. Be warned though, all of it comes with a 30× wagering requirement, which has that familiar hum of “yes it’s generous, but you will need to actually play through it all.”

What kind of games does Mad Casino offer—slots, live, sports?

The catalogue is vast (we’ve seen mentions of over 2,000 games including live casino and sports betting). You get slots from big providers, live dealer tables, and even a sportsbook layered in there if you are in that sort of headspace. They’re trying hard to offer everything—slots, tables, live, sports—in one go, like a multiplex cinema for gamblers, only you can bet on football and roulette in one session if that’s your thing.

Can I use crypto to pay and get paid?

Yes, in full. Mad Casino embraces crypto with open arms—it accepts Bitcoin, Tether, Litecoin, Ethereum and a few more (Dogecoin, anyone?) along with your usual nether-European debit cards and e-wallets like Skrill and Neteller. In short, it’s one of the few places where telling your bank you’re using crypto won’t start an interrogation.

How fast are withdrawals?

The site is vague here—no firm timelines. General chatter says most withdrawals (fiat, crypto, e-wallets) take around three days, though that feels like a guesstimate rather than concrete fact. The silence on actual processing times may bother someone who likes reassurance; for others it adds to that “mystery-box” ambiance of not knowing exactly when your winnings will land.

Is customer feedback generally positive?

Well, it’s a mixed bag. Some folks say “top quality from start to finish, gameplay’s nice, wins feel fair” (heartwarming), while others call it a “systematic scam of delay and denial” that makes their money vanish into thin air. Ouch. It sails close to the wind in safety terms—some reviewers give it a low “Safety Index,” citing vague conditions and high complaint ratios. So it’s one of those brands where you either trust it and carry on, or you clench your wallet and observe cautiously.

Is it a mobile-friendly place or a desktop dinosaur?

All signs point to mobile-friendly. It has a modern, mobile-first design that apparently loads (reasonably) well across your phone or tablet, without shrinking buttons to the size of haddock flakes or hiding the games behind a labyrinth of menus. There’s at least a nod to responsive design, even if it doesn’t feel polished to the nth degree.

Are there regular promotions beyond the welcome mega offer?

Yes, weekly slot fans can scoop up additional matched bonuses across Wednesday through Sunday that mirror the welcome vibe (though narrower in scope). That 20 per cent cashback sheriff’s badge? Probably nonexistent—promos are bold but once you click they fade into the air, which feels a bit mischievous. Plu,s there’s often talk of sports bonuses with silly wagering, so it’s a mixed cocktail of flashy claims and wishy-washy delivery.

What’s the overall vibe at Mad Casino —should I try it, or give it a wide berth?

It’s like a neon sign in a dim alley—intriguing, stylised, perhaps a bit dodgy—but you might find the odd gem behind its curtain. If you’re thrill-seeking, fancy massive welcome tiers, love crypto, and don’t mind a dash of regulatory edge, it might tick your boxes. If you prefer something tidy, regulated, and totally stress-free, perhaps steer toward a UK-licensed site instead. It’s not for everyone, but it sure is curious.

Mad Casino Sister Site Showdown

We’ve all seen casino networks where the so-called “sisters” are practically identical twins. Same colours, same bonuses, same recycled games. The Softon Ltd family—home to Mad Casino—manages to keep its siblings recognisable yet distinct, though sometimes in the way a cousin’s dodgy fashion sense makes them stand out at a wedding. Here, the main related names to put under the magnifying glass are Betzter and Winzter. Both share the same Anjouan licence as Mad Casino, both have a similarly big-ticket bonus style, yet each takes a slightly different swing at the market.

Betzter – The Polished Twin

Betzter feels like the more buttoned-up sibling. It carries the same overarching structure as Mad Casino—slots, live dealer tables, sports betting—but trims some of the wilder edges in favour of a cleaner look and steadier promotional rhythm. The welcome bonus is still hefty, although not quite as “shout it from the rooftops” as Mad’s carnival-style offers. Betzter also markets itself a touch more on reliability, though that’s a perception thing; the underlying set-up is essentially the same. Where it excels is in interface clarity—menus are tidy, games are logically grouped, and the sportsbook doesn’t feel like it’s been glued on at the last minute.

Winzter – The Wild Card

Winzter is, frankly, a bit of a show-off. The library is enormous—over 5,000 games, which is either paradise or paralysis depending on your mood. The bonus structure is sprawling, with regular weekly deals that sometimes outshine the welcome package. On the flip side, it’s not UK-licensed, and it leans into flash rather than subtlety. The design is busier, the promotions are notoriously louder, and the whole place feels like it’s had a few too many energy drinks before flinging open the doors.

Why Betzter Takes the Crown

Betzter edges ahead by delivering a solid range to keep you engaged without leaving you scrolling for twenty minutes to find a familiar slot. The bonus system is generous yet feels (emphasis on the feels) sustainable, avoiding the “offer overload” that can make you suspicious about how realistic the rewards really are. Navigation is genuinely pleasant, and the sportsbook integration is smooth enough that you might actually use it, if you’re that way inclined.

There’s also something to be said for tone. Betzter invites you in with a confident but not overbearing presence; it doesn’t feel the need to drown you in flashing banners or countdown timers. For players who appreciate variety but value a clean, readable lobby (and who don’t want to decode a dozen conflicting promo terms), Betzter’s pacing and layout are easier to live with. It’s still got the Softon hallmarks—crypto payments, live casino staples, sports markets—but presented in a way that doesn’t feel like a sensory overload.

Final Thoughts

Mad Casino itself plays the part of the unpredictable ringleader, loud and eager to dazzle. Winzter is the excitable younger sibling, throwing everything at you at once. Betzter sits somewhere in the middle—energetic enough to keep you interested, but calm enough to let you actually enjoy the play without feeling harassed by its own marketing. For us, that mix of substance and restraint makes Betzter the best of the Mad Casino sister sites. It might not have the loudest voice in the family, but sometimes the one who isn’t yelling is the one worth listening to.

Mad Casino Sister Sites 2024

Betzter

Officially speaking, the only other member of the Mad Casino sister sites family is Betzter. There’s another casino called Winzter, which looks a lot like Betzter right down to using a near-identical logo, but the official line is that the two brands belong to different casino networks, so we have to respect that. Betzter uses a similar layout to Mad Casino, and it also shares a few other design elements. If you’re used to what Mad Casino offers, then you’ll be familiar with the twin promises of ongoing cashback and access to more than five thousand casino games, both of which are matched by Betzter. This blue-and-yellow brand is built for speed, with the idea that players can land on its homepage, register an account, deposit money, and be playing their favourite slots within sixty seconds. We wouldn’t advise rushing into any online casino quite that quickly!

Mad Casino Review 2024

Welcome Offers at Mad Casino

Mad Casino makes a big song and dance about its welcome deals, and you’ll spot the main one easily on the homepage, right beside a gunslinging cowboy. It promises a huge 777% deposit bonus, but that headline figure doesn’t really spell out how the whole thing works. There’s also a 20% cashback teaser sitting on a sheriff’s badge nearby, but again, it’s not the full picture. The actual offer is broken up into five separate parts. First up is a 200% bonus on your initial deposit, capped at £500. After that, you get 150% up to £1000 for topping up a second time. The third deposit bumps that up to 150% again, but this time with a cap of £2000. Fourth deposits get you 100% up to £3000, and the final slice is 177% matched up to £1000 on deposit number five. Add all of that together and you’ve got the potential for £7500 in bonuses, though it all comes with a 30-times wagering rule.

If you’re more into betting on football or horses, there’s a separate sports welcome bonus on offer too. You’ll get 100% up to £500 with your first deposit, followed by 50% up to £1000 on the second, and 100% again up to £2000 on the third. That adds up to a big £3500 in total, which is pretty generous by sports betting standards. The catch, though, is the sky-high wagering requirement. At 15 times, it’s far too steep for a sports offer, especially when something closer to 5 times would be far more realistic. Mad Casino’s missed the mark with that one.

Mad Casino is Owned by Softon Ltd

The only reason we know that Softon Ltd operates Mad Casino is that the Cyprus-based company’s name appears on the Mad Casino licence entry with the regulator in the State of Anjouan. That’s also the only reason we know that any Mad Casino sister sites exist. This is obviously a casino network company that likes to keep a very low profile, but that doesn’t surprise us – it’s almost standard practice for companies of this kind that hold the Anjouan licence. All too often, they extend their services to places that the licence doesn’t cover, like the United Kingdom. That’s illegal, so by remaining anonymous, they make it harder for the law to catch up with them.

Given that Softon Ltd doesn’t want the world to know anything about it, there’s a limit to what we can tell you here. We don’t know how big the company is or how long it’s been operating for, but we can take an educated guess on that front. Mad Casino and Betzter both launched in early 2025, so we don’t think the company itself has existed for much longer than that. If it continues to expand its repertoire of casino brands, perhaps we’ll eventually get to know it better.

Mad Casino Other Promotions

It’s become so normal for international casinos to roll out generous loyalty schemes that it’s actually surprising when one skips it entirely, which is exactly what Mad Casino has done. That said, it still puts on a decent show with its weekly promotions, dishing out up to £7500 in casino bonuses every seven days; the same eye-watering figure as the sign-up offer. Here’s how it breaks down: on Fridays, you can grab 200% up to £1000; Saturdays come with 150% up to £2000; Wednesdays offer a 100% match up to £1000; and Sundays round things off with a 100% match that stretches all the way to £3500. The wagering terms are still set at thirty times.

Over in the sportsbook corner, Mad Casino’s generosity fades a little. There’s a regular Friday offer for punters too, giving a 100% match on deposits, up to a maximum of £1000. But just like the welcome deal for sports fans, this one also comes with that awkward 15-times wagering condition, which still feels far too high for a sports promotion. Honestly, it could do with a rethink.

Remember that sheriff’s badge we mentioned earlier – the one proudly declaring a cashback offer of up to 20%? You might’ve been expecting more info by now. Sadly, there’s nothing else to say. The actual promotions page doesn’t even mention cashback anywhere, so it looks like the badge is all talk and no trousers. That’s more than a little bit strange.

Featured Slots and Casino Games at Mad Casino

Mad Casino’s top slots line-up is heavy on the hits, especially from Pragmatic Play. You’ve got Big Bass Bonanza, a fishing-themed favourite with easy mechanics and decent win potential, while Gates of Olympus takes things up a peg with its mythological chaos and multipliers galore. If candy explosions are your thing, Sweet Bonanza piles on the sugar rush. There’s also The Dog House Megaways, full of slobbering pooches and unpredictable reels, plus Madame Destiny Megaways and Buffalo King Megaways, both offering mystical or wild-west themes with those ever-popular cascading wins. It’s not all Pragmatic, though – Wanted Dead or A Wild brings gritty flair from Hacksaw, Hot 777 serves up retro fire, and Microgaming’s Burning Desire scratches the classic Vegas itch.

Outside the slots, Mad Casino’s got the bases covered. The sportsbook offers all the big ones – football, cricket, MMA and tennis – plus a nod to the niche, with table tennis and cybersport both available. Over in live casino, roulette fans are spoiled for choice, from Mega Roulette to the high-octane 500x Cyber Auto Roulette. Blackjack and baccarat get a look in too, and Dragon Tiger adds a bit of fast-paced variety. Providers like 7Mojos, Vivo and XPG keep the tables running smoothly, but it’s not a slick corporate vibe – more of a solid, no-frills set-up. All in, it’s a decent mix of crowd-pleasers with just enough edge to keep things interesting.

Deposit and Withdrawal Methods

Mad Casino isn’t exactly generous with the details when it comes to how long you’ll wait for your money. All it really says is that some withdrawal options might be quicker than others, which isn’t much help and sounds like a bit of a shrug, frankly. On the plus side, we do get a clear idea of the methods on offer. You can stick with the usual debit cards if that’s your preference, or go digital with Skrill, AstroPay, or Neteller. If you’re into cryptocurrency, there’s support for Bitcoin, Ethereum, Tether, and Litecoin. We’d love to assume that e-wallets and crypto get processed straight away, but if that were true, you’d expect them to shout about it. Since they haven’t, we’re not holding our breath.

Mad Casino Customer Support and Licence

Mad Casino’s customer support is on hand all week, round the clock, thanks to its live chat feature. If you’d rather not chat and prefer to send a message instead, you can drop them an email at support@madcasino.io. For anything that goes beyond a basic question or needs to be taken further, there’s also complaints@madcasino.io. Now, here’s something that doesn’t get a mention on the site itself: the casino is regulated under the Internet Gaming Licence issued in the State of Anjouan, thanks to its operator, Softon Ltd. That same licence also applies to Mad Casino’s sister sites, but as we’ve already pointed out, this particular licence isn’t recognised in the UK, so it doesn’t give them the green light to accept British players legally.

Final Thoughts on Mad Casino

This is, without a doubt, the most impressive site Softon Limited has launched so far, though to be fair, the bar wasn’t exactly high to begin with. Even so, there are still a few things holding it back. The welcome bonus and weekly deals are certainly generous, but the lack of transparency around how withdrawals work is a real letdown. On top of that, the casino hasn’t secured the right licences to operate in the UK or several other big-name gambling markets. Unless and until that’s sorted, there’s just no way to properly trust the place. We can’t turn a blind eye to platforms that operate outside the rules, which leaves us with a rather bleak overall impression of Mad Casino.

Mad Casino Player Reviews

Here are some recent Mad Casino reviews from real players that we’ve picked up from around the internet.

Busk – 08 May 2025 – Trustpilot