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Bet Jem Review 2022

New Player Welcome Offers

All new sports bettors at Bet Jem can claim a free £25 bet after registering. The registration process is simple, call 01 202 733 003, and request for a telephone/message betting account to be set up. As there are no terms and conditions on the welcome promotion, we assume that there are very few strings attached to the welcome offer.

Bet Jem is owned by Jem Racing Phone Ltd

Bet Jem is the only living sportsbook from Dorset’s number one bookmaker, Jem Racing Phone Ltd. The company was founded in 1986 by Martin Johnstone; until Poole Greyhound Stadium closed in 2020, Jem Racing had been a firm fixture at the course. Over the years, they have developed a reputation for their fair bets at fair prices, and their readiness when it comes to laying on bets of all sizes. From little flutters to major punts, every bet means just as much to the company, which now has four betting shops across Dorset in the UK.

Though their brick and mortar stores don’t struggle for custom, the biggest part of the betting company in recent years has been their telephone betting service. Whoever picks up the phone at Bet Jem, you can rest assured that you will get to chat with a fellow sports fan. The bells and the whistles offered by major sportsbooks may be absent at this slightly more traditional outfit, but Bet Jem endeavours to reward loyalty by price matching every other sport betting service, to the best of their ability. The company can’t be faulted for their commitment to preventing gambling addiction. There is a series of protections in place, proving just how seriously Jem Racing Phone Ltd take its social responsibility as a bookmaker.

Bet Jem Monthly Promotions

The only regular running promotion for loyal members at Bet Jem is the monthly cashback deal. Every month, players old and new will receive 5% of their net losses in the form of no strings attached cashback.

With its traditional values, Bet Jem is a firm believer in rewarding its affiliates, which is why there are free bets up for grabs for every successful referral. If you refer a friend to the telephone betting service, you will receive a £25 free bet once they have staked at least £200. Just make sure that your friend or referral quotes your name when they are opening the account, and Bet Jem will do the rest!

Bet Jem: Pros and Cons


• Price matching.

• Friendly customer service.


• No live streaming.

• The telephone banking method won’t be for everyone.

Featured Slots and Casino Games

Even though there is a trend for some of the bigger sportsbooks to offer their sports bettors a selection of online slot games to spin and live casino lobbies to attend, Jem Racing Phone Ltd stuck to what they know best.

In the unlikely event that you don’t find the bet you are looking for, there is always the option to request a bet – on any sport. As you can probably imagine, given their name and their history, Bet Jem specialises in greyhound racing and horse racing. However, there are a few more speciality sports covered, including tennis, rugby, cricket and football. If you’re looking for a sportsbook that cracks into more international and niche betting markets comprehensively, Bet Jem may not be for you.

Deposit and Withdrawal Methods

Just because Bet Jem doesn’t accept deposits via PayPal and other quick and easy e-wallets, that doesn’t mean that their banking process is comparatively slow compared to most modern online sportsbooks. You can fund your account via bank transfer, debit card, or even popping down to one of their brick-and-mortar betting shops.

If there are any winnings to return to you, this can also be done via debit card payments, bank transfers, or you can pop into one of their betting shops in Dorset. Almost all payments are made the same day, and there is the guarantee that Bet Jem will never offer you a reverse transaction. The bookmaker also prides itself on accepting bets as low as £10 into the thousands; there are very few limits when you are banking and betting with Bet Jem.

Bet Jem Customer Support and License

From the minute you land on the Bet Jem webpage, you will see the live chat service pop up and ask you if you need any help, which is nice, if not a little annoying when you are trying to navigate the website. Another thing that you won’t miss while browsing the site is the pop-up telling you to pick up the phone and call 01 202 733 003. The customer care team is also available via email, at, and via Twitter on their handle, @2021_jem. Bet Jem is open from Monday to Sunday, between the hours of 8:30 AM and 10 PM.

Bet Jem is licenced under Jem Racing Phone Ltd’s licence, which was issued by the UKGC (59016).

Bet Jem – The Verdict

There aren’t many bookmakers that can claim to know all of their punters by name, at least not in 2022, but Bet Jem remains a refreshing exception to that rule. They certainly aren’t the only telephone betting service, but they are one of the only telephone betting services that provide a welcome offer, refer a friend scheme and 5% cashback on all net losses every month.

For bettors primarily interested in UK and Irish horse racing, greyhound racing, rugby, cricket and football, Bet Jem comes highly recommended, but for players with slightly more international tastes, it may be better to take your bets elsewhere. However, with that said, there is always the option to request a bet, and Bet Jem always go out of its way to welcome players with all kinds of budgets. All in all, there is a reason why the bookmaker has enjoyed a stellar reputation ever since 1986 – there aren’t that many independent bookmakers that can boast the same in 2022.